MTR Youth Forum 2.0: Jenny invited to speak at MTR’s annual signature youth engagement initiative

[Hong Kong] Jenny Yau, VP, Business Development of Cherrypicks, invited to speak at MTR’s annual signature youth engagement initiative, Youth Forum 2.0 on 13 Apr as an External Advisor. Jenny shared her experience in understanding and formulating successful strategies to identify customer needs. She also shared the thought process involved in designing products and services that rectify problematic areas and some typical pitfalls in the process and how to best avoid them.