Hong Kong Retail Innovation Day 2019: Raymond redefines customer loyalty for the audience

[Hong Kong] Raymond Leung, Vice Chairman of the Hong Kong O2O E-Commerce Federation (HKOEF), speaks at Hong Kong Retail Innovation Day 2019 organized by Hong Kong Productivity Council (HKPC) on 9 May. Raymond explored how to redefine customer loyalty with the latest O2O applications, technologies and trends.